Returns & Exchanges
At Velites, we are committed to providing high-performance gear that meets your athletic standards. If your equipment doesn't help you smash your personal best, you can return or exchange it within 30 days of purchase.
Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing